Refund policy

🖤 Return & Refund Policy – Nvyra

At Nvyra, we are committed to delivering a refined and high-quality experience. Due to the nature of our products, we follow strict hygiene and quality standards.

❌ Non-Returnable Items

For hygiene and safety reasons, all Nvyra products are non-returnable once delivered.

We request you to review your order carefully before confirming your purchase.

✅ Replacement / Refund Eligibility

We offer a replacement or refund only in the following cases:

  • Product received is damaged
  • Product is defective
  • You received a wrong item

⏳ Request Timeline

  • Requests must be raised within 5 days of delivery
  • Requests beyond this period may not be accepted

📸 How to Request a Replacement / Refund

To initiate a request:

  1. Share clear images of:
    • The product received
    • The issue/defect
  2. Include your order details
  3. Contact us via:

🔍 Verification Process

  • Our team will review the request
  • Once approved, we will:
    • Arrange a replacement OR
    • Process a refund

💰 Refund Process

  • Refunds (if applicable) will be processed to the original payment method
  • Processing time: 5–7 business days after approval

📦 Replacement Process

  • Replacement will be shipped at no additional cost
  • Delivery timelines may vary based on location

⚠️ Important Conditions

  • Product must be unused and in original condition
  • Requests without proper proof (images/details) may not be accepted
  • Minor variations in color/design due to lighting or screen settings are not considered defects

✨ Quality Assurance

Every Nvyra product undergoes a strict quality check before dispatch to ensure you receive only the best.

🖤 Our Promise

At Nvyra, we strive to provide a seamless and trustworthy shopping experience, built on quality, care, and attention to detail.